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churchillstrategies

Bespoke communications. Serving consequential leaders and causes since 2005.

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Mr. #FedEx delivered a GIANT basket of PIttsburgh treats from our amazing friends @americanmei! Drop by 23 North Front and we’ll strongly consider sharing.

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We enjoyed a lively exchange with those smart kids from @grovectycollege and their prof, Dr. Coulter during lunch today!

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"Listening is such a sign of respect. Simply sitting down and listening to each other at the beginning tends to turn down the temperature enormously. It says, 'Hey, this person is listening to me. I’m listening to you, and I heard something I didn’t know before. Maybe he doesn’t want to humiliate me." And suddenly people's guard comes down and then they can say in turn: 'Now what was it you were trying to tell me?' It goes both ways when you start to say, 'Now what was it you were trying to tell me and how do we fix this? Maybe I can meet you halfway.” --Thomas Friedman with Jeff Coleman at @americanmei